CORNELIUS – Customer Connect Associates (www.customer-connect.com) announces the offer of its CRM Toolkit.  The package – a bundle of Customer Relationship Management (CRM) tools and applications valued at $23,500 – will be available to clients as part of basic implementation services at no cost beyond labor. 

 

“This package combined components that we have developed internally, Microsoft Solution Accelerators and other third party components which enables us to deliver a unique value to our clients,” says Customer Connect CEO Geoff Ables.  “Our proprietary tools and implementation strategies allow us to deliver a more customized, streamlined and value-added version of the [Microsoft Dynamics] CRM 4.0 software more rapidly and at significantly lower cost.”

 

The toolkit is constantly growing, but it currently includes:

• Available in All Versions of CRM:

• CRM Ideas
• Expense Reporting
• Phone Call Mobility
• Phone Call Rapid Follow up
• My Today’s Activities
• Base Configuration (standard configuration of CRM as a starting point)

• Available Only with Online CRM (improved versions are available in On-Premise Version)

• Basic Field Level Security
  

• Available Only with On-Premise CRM

• Advanced Field Level Security
• Tooltips
• Account Management
• CRM Versioning
• Record Numbering
• Link-to-Record
• View Hider
• Adoption Dashboards
• Date Mover
• Calculator
• Subtotal Rollups
• Workflow Batch Processing
• Audit

 

Customer Connect also offers the following Solution Accelerators, developed by Microsoft, for no additional charge (beyond installation/training fees):

• Event Management
• eService Management
• Advanced Sales Forecasting and Goal Setting
• RSS Feeds
• Analytics Accelerator (Dashboards)
• Business Productivity Reporting

 

 

Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, LandAmerica, AMF, BB&T, MedImpact, Jacobsen, AAA, Cardinal Health, Covelight Systems, Realty One and Huber Engineered Woods.  For more information, please visit www.customer-connect.com

 

 

Contact:

Jerod Brown

Customer Connect Associates, Inc.

704-895-2500 x125

www.customer-connect.com