Microsoft Dynamics CRM is a powerful solution to empower sales, marketing and customer service teams. With a familiar Microsoft Office-like interface and seamless Outlook integration, CRM automates and simplifies the processes that drive successful companies so employees can focus on customers and business managers can measure results.

In addition to contact management, sales automation and other powerful built-in functionality, Microsoft CRM is a flexible platform that can easily be tailored to fit your business – from custom forms and fields to integration with your line-of-business applications and web services.

Some compelling reasons to use Microsoft CRM in your business:

• Turns Microsoft Office Outlook into the one place where you can manage both customer data and communications. Microsoft CRM puts lead information, marketing pitches, and sales call information right into Outlook where your employees are already comfortable working.

• Works tightly with Microsoft Office Excel and SQL Reporting Services so businesses can make decisions on the fly. Microsoft CRM enables you to quickly turn customer information into dynamic snapshots or PivotCharts in Excel and leverages the power of SQL Reporting Services to help businesses measure the effectiveness of sales efforts, marketing campaigns and customer service.

• Works the way your business works. Microsoft CRM can be tailored to work the way your business already works. Microsoft CRM forms, relationship links, and customer views can be designed and modified without complicated programming.

• Targets your marketing campaigns so you're always in touch with the right customers. Build customer and lead lists, develop marketing campaigns targeted at specific customers, measure the results of these campaigns, and develop follow-up marketing efforts.

• Simplifies service scheduling to keep customers satisfied. Microsoft CRM provides a centralized, all-in-one view of all customer service requests and service professional calendars. Dispatchers can quickly and easily match the right service personnel to a particular customer or type of service call.

• Integrates with your existing systems to help break down information silos. Microsoft CRM harnesses the power of Web services to connect isolated, legacy business systems and applications.

Customer Connect is a Microsoft Gold Certified Partner with highly-qualified and experienced CRM professionals, including a Microsoft MVP (Most Valuable Professional) award recipient. Customer Connect has developed a unique methodology that has delivered effective and successful CRM solutions for a variety of organizations.

Microsoft Dynamics CRM is a powerful solution to empower sales, marketing and customer service teams. With a familiar Microsoft Office-like interface and seamless Outlook integration, CRM automates and simplifies the processes that drive successful companies so employees can focus on customers and business managers can measure results.

In addition to contact management, sales automation and other powerful built-in functionality, Microsoft CRM is a flexible platform that can easily be tailored to fit your business – from custom forms and fields to integration with your line-of-business applications and web services.

Some compelling reasons to use Microsoft CRM in your business:

• Turns Microsoft Office Outlook into the one place where you can manage both customer data and communications. Microsoft CRM puts lead information, marketing pitches, and sales call information right into Outlook where your employees are already comfortable working.

• Works tightly with Microsoft Office Excel and SQL Reporting Services so businesses can make decisions on the fly. Microsoft CRM enables you to quickly turn customer information into dynamic snapshots or PivotCharts in Excel and leverages the power of SQL Reporting Services to help businesses measure the effectiveness of sales efforts, marketing campaigns and customer service.

• Works the way your business works. Microsoft CRM can be tailored to work the way your business already works. Microsoft CRM forms, relationship links, and customer views can be designed and modified without complicated programming.

• Targets your marketing campaigns so you're always in touch with the right customers. Build customer and lead lists, develop marketing campaigns targeted at specific customers, measure the results of these campaigns, and develop follow-up marketing efforts.

• Simplifies service scheduling to keep customers satisfied. Microsoft CRM provides a centralized, all-in-one view of all customer service requests and service professional calendars. Dispatchers can quickly and easily match the right service personnel to a particular customer or type of service call.

• Integrates with your existing systems to help break down information silos. Microsoft CRM harnesses the power of Web services to connect isolated, legacy business systems and applications.

Customer Connect is a Microsoft Gold Certified Partner with highly-qualified and experienced CRM professionals, including a Microsoft MVP (Most Valuable Professional) award recipient. Customer Connect has developed a unique methodology that has delivered effective and successful CRM solutions for a variety of organizations.