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The library section of our website is your link to valuable resources for customer relationship management (CRM) and database marketing.  Included in this area are news releases, articles, white papers, downloads, worksheets, planning guides and free add-ons for popular CRM tools such as Salesforce.com.

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News and Events  

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New Horizons Taps Customer Connect Associates for CRM Training

Customer relationship management (CRM) consulting firm Customer Connect Associates (www.customer-connect.com) has been selected by New Horizons Charlotte to deliver technical user training to Sunbelt.  Sunbelt uses Microsoft Dynamics CRM 3.0 in their day-to-day operations.   New Horizons chose Customer Connect due to the Cornelius-based company’s recognition as a technology leader with the CRM tool.  Services that Customer Connect will provide include customization and integration of the most advanced areas of the Dynamics CRM application, reporting, and scripting.

Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, LandAmerica, AMF, BB&T, MedImpact, Jacobsen, AAA, Cardinal Health, Covelight Systems, Realty One and Huber Engineered Woods.  Customer Connect Associates is a Microsoft Certified partner and a member of the 2007 Program Advisory Committee for the National Center For Database Marketing Conference.  For more information, please visit www.customer-connect.com

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