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The library section of our website is your link to valuable resources for customer relationship management (CRM) and database marketing.  Included in this area are news releases, articles, white papers, downloads, worksheets, planning guides and free add-ons for popular CRM tools such as Salesforce.com.

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News and Events  

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Customer Connect Associates Launches LinkedIN Group

Customer Connect Associates today announced that it has launched a LinkedIN Group which businesses and individuals can use to stay on top of the latest CRM trends.  The purpose of the group, hosted at http://www.linkedin.com/e/gis/40145/10C4600CA6BA, is to connect professionals and companies with an online community where tips can be shared along with best practices. 

“We are utilizing the networking tools at LinkedIN to afford users of Microsoft Dynamics CRM and Salesforce.com in particular a place to share information and best practices,” says Customer Connect President Geoff Ables.  “Given the growing consensus that CRM best practices are essential to good marketing and good business, we are very excited about our ability to provide an online community like this.”

Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, LandAmerica, AMF, BB&T, MedImpact, Jacobsen, AAA, Cardinal Health, Covelight Systems, Realty One and Huber Engineered Woods.  Customer Connect Associates is a Microsoft Certified partner and a member of the 2007 Program Advisory Committee for the National Center For Database Marketing Conference.  For more information, please visit www.customer-connect.com

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