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The library section of our website is your link to valuable resources for customer relationship management (CRM) and database marketing.  Included in this area are news releases, articles, white papers, downloads, worksheets, planning guides and free add-ons for popular CRM tools such as Salesforce.com.

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News and Events  

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Customer Connect Associates Certified Gold by Microsoft

Customer Connect Associates, long affiliated with Microsoft, has recently become a Microsoft Gold Certified Partner for Customer Relationship Management (CRM).  Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft.  At the Gold level, partners have access to expanded resources and support, including a Technical Services Coordinator, access to the Partner Knowledge Base, priority listing in Microsoft Directories, and other top-level benefits.

Customer Connect has grown from Microsoft Registered, Certified and finally Gold Certified Status since their founding in 2000.  The firm hired a Microsoft MVP for Dynamics CRM 3.0 to its staff, along with several other Microsoft certified experts.  These achievements indicate Microsoft’s recognition of Customer Connect’s contributions to the community.

“This is an incredibly important moment in our history,” says Customer Connect President Geoff Ables.  “When we first became a Certified Partner with Microsoft in March of 2007, our goal was to reach the Gold level within twelve months.  This status indicates that the projects we have implemented, the customer referrals we have received and the volume of training we have completed have all come together and placed us among the elite in terms of Microsoft Partners.  Needless to say, we are extremely proud to be included in this exclusive group.”

Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, AMF, BB&T, LandAmerica, Textron/Jacobsen, AAA, Cardinal Health, Horry Telephone Cooperative, MedImpact, Doctor Directory, Sunbelt Rentals and Barnhardt Manufacturing.  Customer Connect Associates is a Microsoft Gold Certified partner, a Salesforce.com partner, a DotNetNuke Gold Benefactor and a member of the 2007 Program Advisory Committee for the National Center For Database Marketing Conference.  For more information, please visit www.customer-connect.com

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