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The library section of our website is your link to valuable resources for customer relationship management (CRM) and database marketing.  Included in this area are news releases, articles, white papers, downloads, worksheets, planning guides and free add-ons for popular CRM tools such as Salesforce.com.

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News and Events  

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Exclusive Preview of Microsoft CRM 4.0 at Success Accelerators Event Co-hosted by Customer Connect Associates

Customer relationship management (CRM) consulting firm Customer Connect Associates will host Success Accelerators 2008 along with partner companies Ettain Group, New Horizons and SoftChoice.  The event, which will feature Microsoft- and CRM-related workshops as well as the Microsoft Across America demo truck, will take place March 6 from 8:30 am to noon at Microsoft’s Charlotte Campus, 8050 Microsoft Way, 28273. This event is free but online registration is required. Please visit www.successaccelerators.com to register and you will automatically be entered into drawings for Windows One Care, MapPoint, Zune Player, Office 2007 and Windows Vista.

At 8:30 am on March 6, registration opens and demonstrations of Microsoft Sharepoint and Microsoft CRM will begin in the Microsoft Across America truck. Workshops will run from 9 am until noon covering the following topics:

- "Get Customers Faster and Keep Customer Longer with CRM" including an exclusive preview of Microsoft CRM 4.0 presented by Customer Connect

- "Manage Operations More Efficiently Using SharePoint 2007" presented by ettain group

- "Hot Tips for Microsoft Office 2007" presented by New Horizons

"Customer Connect is excited to be bringing a preview of Microsoft CRM 4.0 to Charlotte three weeks before Microsoft comes to town to demonstrate," says Geoff Ables, president of Customer Connect. "This is an exceptional opportunity for business executives and technical decision makers to accelerate success."

Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, LandAmerica, AMF, BB&T, MedImpact, Jacobsen, AAA, Cardinal Health, Covelight Systems, Realty One and Huber Engineered Woods.  Customer Connect Associates is a Microsoft Certified partner and a member of the 2007 Program Advisory Committee for the National Center For Database Marketing Conference.  For more information, please visit www.customer-connect.com

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