Customer Connect Associates has been chosen by Midrex Direct Reduction Corporation for Customer Relationship Management (CRM) services.  The services that Customer Connect will provide to the steelmaking process engineering and technology firm include sales acceleration, technical service and performance of marketing functions using the just-released Microsoft Dynamics CRM 4.0 tool. 

“Winning this contract has been especially gratifying,” says Customer Connect President Geoff Ables.  “It was a very competitive bid, and to be chosen by Midrex means a good deal to me as well as to the whole Customer Connect team.”

Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, AMF, BB&T, LandAmerica, Textron/Jacobsen, AAA, Cardinal Health, Horry Telephone Cooperative, MedImpact, Doctor Directory, Sunbelt Rentals and Barnhardt Manufacturing.  Customer Connect Associates is a Microsoft Gold Certified partner, a Salesforce.com partner, a DotNetNuke Gold Benefactor and a member of the 2007 Program Advisory Committee for the National Center For Database Marketing Conference.  For more information, please visit www.customer-connect.com