Matt Wittemann, Customer Relationship Management (CRM) Consultant for Customer Connect Associates has been named a Microsoft MVP for the third straight year. One of only a few such MVPs who focuses solely on CRM, Wittemann receives this award in recognition of his work with Microsoft Dynamics CRM over the last three years.
“It is an honor to be selected again as one of the leading contributors to the development of the Microsoft Dynamics CRM community,” said Wittemann. “I’ve been working with the product since release 1.0. The new capabilities available in Microsoft Dynamics CRM 4.0 have already convinced a number of businesses to upgrade their legacy CRM tools such as Goldmine, Sage SalesLogix, and ACT! to Microsoft Dynamics CRM.”
“One of the more exciting developments we have seen with Microsoft CRM,” continues Wittemann, “is the ability to customize many more business processes than just sales, service and marketing. Some of our clients are dropping other IT projects because they have realized that the cost to customize Microsoft CRM is far lower than it is to custom develop new systems.”
Matt will attend the MVP Summit in Redmond later this month. The event will give him an opportunity to preview and prepare for upcoming advances from Microsoft months in advance of general release. He will also have an opportunity to have a voice in the features of future releases of CRM and to share best practices in CRM with other MVPs from around the world.
“Matt has been playing an increasingly important role on the team here at Customer Connect and we are proud that he has received this well deserved recognition,” said Principal Consultant Geoff Ables. “Microsoft has distinguished us as a Gold Certified Partner, and has distinguished Matt as one of the top CRM experts in the world. These are some of the reasons why our clients continue to tell us that we deliver unparalleled value, excellence and service on every project.”
Founded in 2000, Customer Connect Associates helps companies get customers faster and keep them longer by using their unique LUCK™ process for creating more profitable relationships. Clients include Travelocity, SAS, LandAmerica, AMF, BB&T, MedImpact, Jacobsen, AAA, Cardinal Health, Covelight Systems, Realty One and Huber Engineered Woods. For more information, please visit www.customer-connect.com