SKINsub1.jpg
Welcome, click here to register.  
 
Our Services
   Technology Implementation   
     
   Analysis and Data Mining   
     
   Marketing Campaign Execution   
     
   Planning and Consulting   

How do you want to connect with your customers?

This page provides a general overview of our services.  To learn more about how Customer Connect can help you get customers faster and keep customers longer, contact us.  We're here to help you use technology, the web, databases and analysis to build longer lasting more profitable customer relationships.


Customer Connect has developed a unique approach for implementing CRM and database marketing projects.  Known as LUCKā„¢. this process defines the 4 steps every company must take in order to successfully execute a CRM strategy.  Our services are focused on each of the four areas of LUCK.


luck_small.jpg

 

Listen: Technology Implementation
iconI.gif

Every great sales organization listens to their customers and remembers what they are telling them.  Customer Connect implements data-driven technologies that enable you to capture the transactions and preferences of your customers.  Our capabilities include ConneXmart.com - our proprietary marketing data mart - and CRM systems such as salesforce.com and Microsoft CRM.

 

Understand/Know: Analysis and Data Mining
iconGear.gif

Great moments in sales and marketing don't happen by chance - they are the result of getting the right message to the right customer at just the right moment.  Customer Connect provides a range of analysis, predictive modeling, research and data mining services so you can unearth new opportunities in every corner of your customer database.

 

Connect: Marketing Campaign Execution
iconPaper.gif

Over 70% of sales leads are never worked (LTSI Research).  Retaining just 5% more of your customers will increase your profits by an average of 70% (Harvard Business Review).  And it costs 5 to 10 times more to capture the transactions and preferences of your customers.  To address these areas, you must connect with your customers in a totally relevant way.  Customer Connect offers sales and marketing campaign design and execution to help you connect with your customers.

 

Planning and Consulting
iconArrow.gif

Getting your CRM initiative to the next level can be a daunting challenge.  Customer Connect has designed planning and consulting services to: augment your staff, deliver internal planning sessions, gather technical requirements, aid you in selecting vendors and technologies - and to provide a wrapper of general contracting services.  Turn to us as a one stop source of expertise in marketing, sales, technology and data mining.

 

Copyright (c) 2006-2007, Customer Connect Associates, Inc. All rights reserved. l Privacy l Terms of Use